What do I do if I am having a safety-related issue or dangerous situation with another member?


If you are in an unsafe or uncomfortable situation, remove yourself from it as quickly as possible. If a crime has been committed, or if you are in need of emergency services in any way, contact the local authorities or a hospital. They can provide you with immediate help.

When you are in a safe place, please contact us to report the incident. We will need a link to the profile of the other member involved and a description of your experience.

If you feel comfortable doing so, you might want to consider leaving a reference as an instant warning that can help the entire community. We will then review your report and take action.

We will work with law enforcement where necessary and to the extent that the law allows, and therefore welcome direct contact from them.

For direct assistance from our safety team, please submit a confidential report or send an email to safety@couchsurfing.com.

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