We hope you never have a negative experience through Couchsurfing, but if you do, please contact us.
If you feel comfortable doing so, please also leave a reference for the other member detailing your experience with them.
Whenever possible, we encourage members to work out their differences with each other directly. If that does not work, leaving a reference is an appropriate way of letting the rest of the community know about your experience.
If you feel that the disagreement can't be worked out through discussion or if you felt unsafe then please report the experience to us as soon as possible.