How does Couchsurfing get involved in disputes between members?

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When there is a dispute between members, usually resulting from a misunderstanding, Couchsurfing encourages members to communicate with each other about the experience. A difference in culture, language, or personality can be a contributing factor to the disagreement and the other member may not be aware of how you feel until you discuss your feelings.

If your issue cannot be resolved directly with the member, please feel free to contact our safety team

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