Use the links below to find solutions to common issues with Verification.
Getting Started
- Why should I verify my account?
- How much does Verification cost?
- Do I have to verify my account to use Couchsurfing?
Payment
- Can I get a refund?
- What payment methods do you accept for verification?
- Why was my credit card declined?
- I accidentally paid twice
- How can I change my recurring payment subscription?
- Can I change my credit card information?
Verifying Your Location
- I didn’t receive my postcard yet
- I want to change my verified address
- My verification code on my Postcard does not work
Verifying Your Phone Number
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