How can I Hide or Delete my profile?

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Contributing members with an active Couchsurfing account, can deactivate their profiles from the Account & Settings page on the website. 

Account Deactivation

In order to deactivate or cancel your account, please click on the "Deactivate Your Account" button at the bottom of the page.  

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Deactivating your account will completely hide your profile and you will no longer receive emails from Couchsurfing. If you would like to return to the site in the future, you can always reactivate your account by logging in to the site again and confirming that you'd like to reactivate it. 

Not able to login to deactivate your account? Please contact the support team with a link to the profile and they will be able to help with the deactivation. 

Account Deletion

If you would like to fully and permanently delete your account and your personal data from Couchsurfing, please submit a request using the Delete button option.

You will need to enter the account's registered email address in order to initiate the Deletion request. We will then send a confirmation email to the account, please be sure to click on the confirm deletion button so the deletion can proceed. Failure to confirm via the email we send to you will pause the process. Please contact our support team, if you do not have access to the account's email address.

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You can find more details about how we use and store your data along with other important information in our Privacy Policy.

Please note that our Terms of Use prohibit members from creating another profile on Couchsurfing. 

 

I do not wish to contribute to Couchsurfing. How can I manage my existing account? 

Members who no longer want to have an active account and do not wish contribute to Couchsurfing at this time can deactivate, request a download of their data, or request the permanent deletion from the contribution page. To do this, click on the "Manage Account" link at the bottom of the contribution page. 

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From there, you'll be able to choose to deactivate your account, request a download of your data, and/or request deletion of your profile. 

You can find more details in these articles: 

If you are having any issues with these options, please contact our support team and include a profile link along with your issue and request.

You can find more details about how we use and store your data along with other important information in our Privacy Policy.

 

 

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