Updating your Email
If you are able to log in to your Couchsurfing account, you should be able to update your email address in your Account & Settings page.
If you are unable to log in to your Couchsurfing account and need to update your email address, or if you are unable to update your email because your password isn't working, please check out this article so that we can help!
Updating your Email Settings and Preferences
If you forget your password, you can request a new one by logging out of your account and clicking on the "Forgot Password?" link on the Login module. Follow the steps to receive a new password. Once this is done, you can start the email change process described above.
You can also unsubscribe from Couchsurfing emails using the "Unsubscribe" link found in all emails we send.
Not getting emails that you are expecting?
There may be several reasons for this:
· Please check the spam folder of your email account
· Try to add firstname.lastname@example.org AND email@example.com to your email address book, or follow your email provider's instructions to whitelist us. See this page for some examples of how to do this.
· If you've received a message from us that states that we have had problems delivering messages to you, please make sure that you have tried the suggestions above. If you are still experiencing problems, contact us to reset your email.