Why was my credit card declined?


If you see the error message "There was an error processing your payment", this likely means that your credit card was declined. To protect your security and privacy, your bank does not provide us with information about why your payment is being declined. Because of this, you most likely need to contact your bank directly to solve most payment issues.

We recommend you to confirm the payment information entered on the payment page and make sure it matches the records of your issuing bank. Also, your bank may flag any unexpected activity on your account, which may include internet transactions.

If you are absolutely sure that all your payment details are correct and your bank is not blocking the transaction but your card continues to be declined, please contact us.

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