I didn't receive an SMS Code - What do I do?


To verify your phone number, go to your profile and click the "Verify your phone" in the Verifications section. You will then be prompted to enter your phone number (don't forget to select the appropriate country code!) and we'll send a SMS message with a code momentarily.

If you do not receive an SMS code, please try entering your phone number without the country code. 

If this still does not work, please write to us with the following information: 

  • Do you see an error message (if so, what does it say)?
  • What country is your number registered in?
  • What mobile provider do you use and what type of SMS plan do you have?
  • What is the exact format you are entering your number in the form?
  • Have you tried entering your number using a different web browser? What browsers have you tried?
Have more questions? Submit a request


Powered by Zendesk