Use the links below to find solutions to common Account problems.
Accessing My Account
- How do I create an account?
- I forgot my password
- I never received my password reset email
- I want to reactivate my deactivated account
- I logged in, and my profile is empty
Deleting My Account
- How do I deactivate my account?
- I don’t want to deactivate my account. How do I permanently delete my account?
- I deactivated my account. How do I remove my profile from Google Search Results?
- How do I hide my profile from Google Search Results?
- How do I confirm my email address?
- How can I block members from contacting me?
- How do I update my location?
- How do I change my Email Address?
- How do I edit my profile?
- How do I manage my photos on Couchsurfing?
- How do I change my username?
Other Common Problems: