Can I get a refund?


Refunds are not available for any Couchsurfing contributions or Verification purchases after May 14th, 2020.


If you no longer want an active contribution plan, please cancel it to prevent future charges. 


Refunds for Verification purchases made or started before May 14th, 2020, please contact our support team. The team will review and help you process the refund if it's possible. 

Contact Us
If you are seeing multiple charges that you believe to be unauthorized from Couchsurfing, please contact our support team

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