Can I get a refund?


Refunds are not available for any Couchsurfing subscriptions or Verification purchases after May 14th, 2020.

Monthly/Annual Subscriptions

If you no longer want an active subscription plan, please cancel it to prevent future charges. 


For refunds for Verification purchases before May 14th, 2020, please contact our support team. The team will review and help you process the refund if it's possible. 

Contact Us
If you are seeing multiple charges that you believe to be unauthorized from Couchsurfing, please contact our support team

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