Your safety comes first. If something doesn't feel right, trust that feeling and act on it.
Leave if You Need To
If you feel uncomfortable or unsafe, leave. You don't need to explain yourself or wait for a better moment. As a traveler, you can leave at any time. As a host, you can ask your guest to leave.
If you need to find somewhere else to stay, Safety Tools includes a Search Nearby Hotels option that opens a search for places near you. To access Safety Tools, tap Library in the bottom navigation bar, then tap Safety
in the top right corner.
Call for Help if It's an Emergency
If you're in immediate danger, call local authorities. On mobile, the Call Local Authorities option in Safety Tools connects you to emergency services anywhere in the world. You don't need to know the local emergency number.
Report the Member
Once you're safe, report the member from their profile. For serious safety concerns, go to Settings → Trust and Safety to reach our Trust and Safety team directly. Your report is confidential.
One Thing to Know: If you added an emergency contact to your account, the Couchsurfing team can reach them on your behalf if needed. You can set this up in Settings → Emergency Contact.
Need more help? Get in touch. You can also reach us anytime through Settings → Contact Support.