Want a copy of everything you've built on Couchsurfing? You can request your personal data anytime from Settings. Your export includes your profile information and all your photos, packaged up and sent straight to your inbox.
How Do I Request My Data?
On mobile:
- Tap Library
in the bottom navigation bar
- Tap your profile
in the upper right corner
- Tap Settings
- Tap Export Data
- Follow the on-screen prompts to confirm your request
On the web:
- Click your profile
- Click Settings
in the upper right corner
- Click Export Data
- Follow the on-screen prompts to confirm your request
Once your request is submitted, you'll get an email with a download link when your export is ready. Processing may take up to 48 hours.
What's Included in My Export?
Your data export contains:
- A .json file with your profile information
- All of your photos
JSON files are text-based and designed for data portability, not easy reading at a glance. To view your data, you can:
- Open the file in a text editor such as Notepad
- Use a free online JSON viewer or formatter to make it easier to read
- Import the file into another service or system that supports JSON
If you're not familiar with JSON files, an online JSON viewer is usually the easiest option.
A Couple Things to Know:
- You can request a data export once every 30 days.
- The download link will be sent to the email address on your account. Make sure your email address is up to date before submitting a request.
Need more help? Get in touch. You can also reach us anytime through Settings → Contact Support.