[above_reporting_abusive_content] If you're reporting a member's profile or content, please report the content. We will then review any content that is reported to us and take appropriate actions based on our Terms of Use. Thanks for your help keeping Couchsurfing free from abuse! [above_reporting_commercial_content] If you're reporting a member's profile or content, please report the content. We will then review any content that is reported to us and take appropriate actions based on our Terms of Use. Thanks for your help keeping Couchsurfing free from abuse! [above_online_harassment] Harassment is against our Terms of Use, and is something that we take very seriously. If you are receiving unwanted messages from a member, please block them. If you ever feel that your personal safety is at risk, we recommend that you contact local authorities directly. [above_surfer_no_show] It's frustrating to plan to host someone only to have them fail to show up or notify you that their plans may have changed. It's important to keep in mind that people have limited time and internet access while traveling, which can make it difficult to organize accommodation. If a surfer didn't show up, please select "Name didn't stay with me", which will send our system signals about this member's behavior. You can choose to leave a Personal reference for this member. Please consider whether your experience is something that other community members need to know. [above_host_cancellation] It's frustrating to plan to stay with someone only to have your host cancel last minute. Organizing places to stay can definitely be stressful, especially if you have limited time or internet access. If you have access to the internet or a mobile device with the Couchsurfing app, you may want to consider creating a Public Trip. Local hosts will be able to see your request and offer to host you, though we recommend that you remember to review profiles of potential hosts very carefully. If your host cancelled on you at the last minute, you can choose to leave a Personal reference for this member. Please consider whether your experience is something that other community members need to know. [above_inappropriate_behavior] If you would like to open a confidential report regarding your experience, *please* send us a link to the profile of the member that you are reporting and a description of what happened so that we can take quick action. [above_unsafe_situation] If you believe a Couchsurfing member may be dangerous or pose a threat to you or other members, *please* send us a link to the member's profile and a description of your experience with them so that we can take quick action. Your report will be confidential. If you believe that your, or anyone else's, safety is in immediate risk, please reach out to the local authorities. [above_related_to_my_personal_safety] If you have concerns about your immediate safety or have been the victim of a crime, please contact the authorities for immediate support. You can also consider alerting your embassy if you are traveling abroad for further assistance. Once in a safe location, you are welcome to reach out to us directly with details of your experience. *Please* include the name and profile link of the member you had the experience with so that we can review possible actions. [above_related_to_my_personal_property] We're very sorry if your personal property was damaged or stolen. Using the form below, please send us a description of what happened, the name and the profile link of the member you had the experience with so that we can review possible actions. [above_related_to_another_person_s_experience] Any criminal activity should be reported directly to the authorities by the affected person when possible. If you wish to report another person's experience, we can open a confidential report on the matter, but keep in mind that we can only discuss an issue with the immediately affected member. You can encourage them to reach out to us directly with details of their experience. [above_disputing_a_reference_left_on_my_profile] We're sorry if you received a reference that you do not agree with. We are only able to remove references if they violate the Reference Guidelines. Please review these before reporting the reference. If you believe you have received a reference that violates the guidelines, please fill out the contact form below with the following details: - Link/URL to your Couchsurfing Profile - Link/URL to the other member's Couchsurfing Profile - Reference Guideline being violated by the reference you received If the the reference you are reporting does violate the guidelines, it will be removed from your profile as soon as it is reviewed. [above_my_reference_has_been_hidden_or_removed] Please send us a link to your profile and we'll be happy to explain why it has been hidden or removed. [above_safety_advice_and_privacy] Let us know how we can help! [above_couchsurfing_policies] Here are links to our Policies: Terms of Use Privacy Policy Community Guidelines Trademark Policy Reference Guidelines If you have any questions about our policies, please feel free to let us know. [above_reporting_a_missing_person] If your guest has gone missing please reach out to the authorities with your concerns. If the police is already investigating a missing person and they require our assistance they can reach out to us directly. If you are expecting a guest and they have not showed up it is possible that they had a last minute change of plans. If they have recently logged into their profile, you can send them a Couchsurfing message to express your concerns. If you have any concerns about a missing member, please feel free to let us know and we'll do our best to help. [above_other_problem] Let us know how we can help! [above_reactivate_my_account] In order to have your account reactivated, please send us: - the email address that the account is associated with - the name associated with your account - your date of birth If you deactivated your account to take a break, please note that you can reactivate your account on your own by going to the Couchsurfing login page, entering your email and password, and then clicking the "Reactivate" button. [above_deactivate_my_account] You can deactivate your account at any time from the bottom of your Account Settings page. If you are unable to log in to deactivate your account, please fill out the form below. If you would like to fully and permanently delete all of your personal data please state this in your request. If you are concerned about your profile appearing in public search engine search results, please contact us for help on how to hide or delete your profile. [above_data_download] In order to request a copy of your data and download it, you'll need to go to the Data Download section in your Account & Settings page. If you do not have access to your Account and Settings page, please submit a data download request below and a member of our team will process it as soon as possible. [above_data_deletion] Couchsurfing members can request to have their account and data deleted. If you want to permanently remove your profile and all information linked to it, please submit a data deletion request below and a member of our team will process the request as soon as possible. Please provide a link to the profile or the email address registered to the account. [above_privacy_policy_details] Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, disclose, protect and otherwise handle information about you. If you have any questions about the policy please submit a request and a member of our team will review and answer as soon as possible. [above_request_to_change_email] You can change your email address from your Account Settings page. If you are unable to update your email address on your own, please send us the following security details (don't worry if you don't remember all of the following information - just include as many details as possible): - when did you create your profile? - when did you last access the website? - what is exact street address that you have registered? - what is your date of birth? - who is listed as the emergency contact on your profile? - what is the email address currently connected with your Couchsurfing account? - what is the new email address you wish to use? [above_did_not_receive_confirmation_email] Check out our FAQ article on how to confirm your email address. [above_did_not_receive_password_reset_email] Please try the following: - Check your spam folder - Check the "Social Tab" of your inbox or any folders it may have been diverted to - "Whitelist" our email address by adding noreply@couchsurfing.com and noreply@couchsurfing.org to your contact list and try to send a new password email. If you still don't receive it, please let us know what steps you have taken and we can look into it for you. If you see an error message after attempting to reset your password, please check the following: - You've clicked the link from the *latest* password reset email we sent you (sometimes similar emails will be 'collapsed' together in your inbox, so be sure to note the timestamp to find the latest email we sent you). - The password you are entering is longer than 8 characters [above_not_receiving_email_notifications] You can edit your email notification settings from your Account & Settings page. For Group email settings, check your Groups settings. If you're having trouble receiving emails after adjusting your settings, please first try to do the following: - Check your spam folder - Check the "Social Tab" of your inbox or other folders CS emails may be directed to - Whitelist our email address by adding noreply@couchsurfing.com and noreply@couchsurfing.org to your contact list and trying again. [above_how_do_i_unsubscribe_from_couchsurfing_emails] You can unsubscribe from Couchsurfing emails from the bottom of any email we send you. If you're logged in, you can edit your email settings from your Account & Settings page. For Group email settings, check your Groups settings. (If you don't want to receive any emails, make sure that every box is unchecked and all "Activities in your groups" fields are set to "No Email") [above_email_confirmation_link_not_working] Please provide us with the email address associated with your account and we'd be happy to help you confirm your email address. [above_i_need_to_reset_my_password] If you are unable to update your email address on your own, please send us the following security details (don't worry if you don't remember all of the following information - just include as many details as possible): - when did you create your profile? - when did you last access the website? - what is exact street address that you have registered? - what is your date of birth? - who is listed as the emergency contact on your profile? - what is the email address currently connected with your Couchsurfing account? - what is the new email address you wish to use? [above_i_didn_t_receive_the_password_reset_email] Please try the following: - Check your spam folder - Check the "Social Tab" of your inbox or any folders it may have been diverted to - "Whitelist" our email address by adding noreply@couchsurfing.com and noreply@couchsurfing.org to your contact list and try to send a new password email. If you still don't receive it, please let us know what steps you have taken and we can look into it for you. If you see an error message after attempting to reset your password, please check the following: - You've clicked the link from the *latest* password reset email we sent you (sometimes similar emails will be 'collapsed' together in your inbox, so be sure to note the timestamp to find the latest email we sent you). - The password you are entering is longer than 8 characters [above_the_password_reset_link_did_not_work] If you see an error message after attempting to reset your password, please check the following: - You've clicked the link from the *latest* password reset email we sent you (sometimes similar emails will be 'collapsed' together in your inbox, so be sure to note the timestamp to find the latest email we sent you). - The password you are entering is longer than 8 characters [above_i_can_t_remember_my_password] If you forget your password, please click on the "Forget your password?" link on the login page (log out of your account if you are logged in). If you're logged in to your account and know your current password, you can update your password from your Account & Settings page. [above_how_do_i_update_my_address] To update your profile's location please visit your Account & Settings page and click on the "edit/verify your location" link below your location. To make sure your location is saved correctly, be sure to select a City, State (if applicable), and Country location from the autocomplete search bar in the "Location" field, which will populate the corresponding fields below. Don't forget to click on the "Save Address" button after making your updates. [above_issues_updating_my_location] To make sure your location is saved correctly, be sure to select a City, State (if applicable), and Country location from the autocomplete search bar in the "Location" field, which will populate the corresponding fields below. Don't forget to click on the "Save Address" button after making your updates. If you are still having trouble, please let us know the exact location you are attempting to update to. [above_still_appearing_in_old_location] It sounds like our system didn't update your location correctly when you last changed it. This can be fixed by updating your location. Once you update your location and save, your profile will be assigned to the correct location (given a few minutes). To update your profile's location please visit your Account & Settings page and click on the "edit/verify your location" link below your location. To make sure your location is saved correctly, be sure to select a City, State (if applicable), and Country location from the autocomplete search bar in the "Location" field, which will populate the corresponding fields below. Don't forget to click on the "Save Address" button after making your updates. [above_how_do_i_disconnect_my_facebook_account] You can disconnect your Facebook account from your Couchsurfing account by going to your Social Networks settings page. If your Facebook account is connected, you should see a Disconnect button. [above_how_do_i_connect_my_facebook_account] You can connect to your Facebook account from your Couchsurfing account by going to your Social Networks settings page. Make sure that you are logged in to your Facebook profile when you click on this button. [above_error_my_facebook_is_connected_to_another_account] If you see the error "Sorry, that Facebook account is already linked to a different Couchsurfing account", please contact our support team and we'll help you resolve this. If those steps don't work for you, please let us know the following information so that we can help: – The email address associated with your Facebook account – The email address associated with your active Couchsurfing account [above_how_do_i_create_an_account_on_couchsurfing] To get started, go to https://www.couchsurfing.com Click "Join with Email" and complete the registration form to create an account, or Click "Join with Facebook" to create a Couchsurfing account using your Facebook account [above_i_m_having_problems_creating_an_account] Please describe the error you are seeing and provide your full name, email address, gender, location, and date of birth, and we'll be happy to help. [above_managing_requests] When it comes to managing Couchrequests, it's important to update the 'status' (Accept, Maybe, Decline, Confirmed) of the request, both as the host or the surfer as it lets everyone know if a trip is actually happening or not and will allow you both to leave confirmed Surf and Host references for each other. If you haven't responded to a request using one the statuses mentioned above, the site will continue to send reminders to you asking for an official status change. [above_archiving_deleting_messages] You should be able to archive any message thread that you don't want to see in your inbox by clicking the "X" next to thread in the main inbox view. While you may move messages and requests to your "Archived" folder, messages sent through the Couchsurfing system cannot be deleted at this time. [above_reply_rate_questions] The Reply Rate % only factors in replies to Couchrequests that members have received (not normal messages) in the last 6 months. At this time, replies only count if you change the status of the request to Yes, No, or Maybe in addition to replying (we understand that this currently isn't clear). We're unfortunately unable to manually adjust or reset any individual's Reply Rate %. [above_inbox_not_loading] If you've been having a trouble loading your inbox, this issue is likely related to extensions you have installed in your browser. Please make sure that you have ad blocker or script blocker browser extensions turned off when using Couchsurfing for the site to work correctly. If you'd prefer to keep these extensions on, you can also try to use Couchsurfing on a different web browser to see if that helps. If you are having different issues with your inbox, please send us the following information so that we can look into it: Detailed explanation of the problem, including the steps you take to reproduce this problem URLs / Links to the pages where you are experiencing issues Error messages that you see The Browser and Browser Versions used. Screen shots of the issue, page, and/or error messages. [above_editing_profile] To edit your profile content, go to your profile page. Once on your profile, click the Edit Profile button. Once you click into Edit profile, you will see your Hosting Availability and fields to edit the rest of your profile content. There is also a "My Home" tab where you can edit your hosting information and preferences. To edit your account settings, including your age, name, username, and address, please click on "Account & Settings" link in the drop-down menu that appears when you click on your profile picture in the navigation header at the top of any Couchsurfing page. [above_hosting_availability] You should be able to update your Hosting Availability from your Dashboard, or by going to your profile, clicking Edit Profile, updating your Hosting Availability and then saving. The available Hosting Availability options are "Accepting Guests", "Maybe Accepting Guests", "Wants to Meet Up" or "Not Accepting Guests". When your Couch Status is set to "Wants to Meet Up" or "Not Accepting Guests" other members will not be able to send you Couchrequests. [above_profile_experience] Your profile page summarizes Host/Surf experiences that are linked to a confirmed stay and a reference. The first "Experience" statistic shows your Hosting experience, while the second statistic shows your Surfing experience. For more information about this feature, please reach out to our support team. [above_questions_about_search] Let 'er rip! What do you need help with? [above_i_m_not_appearing_in_search] There are a few reasons your account may not be appearing in search results: The site is not able to find the location you set for your profile. To update your location successfully, please visit your Account & Settings page. You have recently received a Couchrequest (within the last 8 hours). Hosts are temporarily removed from Host search results after receiving a Couchrequest to give other hosts a chance to receive requests. Your location is more than 10KM away from city center. The default search radius for host search results is 10KM, you can change this radius filter on the host search page. You have an old "Hide in Search" setting. You can check and disable this in your Account & Settings. [above_how_to_create_events] To create an event, go to the Events page and click "Create an Event". Be sure that your event has a specific date and time and an accurate description of what will be happening! [above_how_to_edit_events] You can delete or edit your event as long as the event has not happened yet. To do so, find the event by going to the Events page, click on the event that you want to edit to open the event, and then click on the Edit Event button. On the Edit Event page, you will see a Cancel Event button to remove your event. Attendees will be automatically notified via email that the event was canceled. At this time, we don't have a Batch Editing feature for repeating events, but we do plan on re-adding this feature in the future. In the meantime, events will need to edited one by one. Sorry for any inconvenience this may cause! [above_how_to_invite_members] To invite members to your event, just click on the "Invite People" button in the right-hand column of the event page, or edit your event and, in the last step, click on the "Invite Members" button. You can also invite member to any public events that you have joined. You will then have to enter usernames or first and last names of the members you want to invite. Once you find a member, mark the check-box next to their name and then you can continue to search for other members. When you finish selecting who you would like to invite, click on the "Invite" button and send out your invitation. You can send out as many invites as you'd like. [above_event_featuring] If you'd like to have your event featured, please click on the "Request to have this event featured" button on your event's page (click on the "..." button next to the "Edit Event" button to see the link). You can even ask other members to do this on your event as well. Someone from our staff will then review popular events and decide whether or not to feature them. [above_how_to_create_or_edit_a_group] In order to find your groups or find new groups to join, please click on the "Groups" button located in the navigation bar at the top of any Couchsurfing page (www.couchsurfing.com/groups). In order to join the conversation in a group, you will need to join it. To join a group, click in to the group you'd like to join and then find the "Join Group" on the group's page. In order to create a new group, please go to the Groups page and click the "Create a Group" button. Be sure to search for existing groups at the top of the page to make sure there isn't already a group for that topic! To edit a group that you moderate, go to that group's page and find the "Edit" button. Unfortunately, group photos cannot be uploaded at this time. To leave a group, go to that group's page and find the "Leave this Group" button where the "Join Group" button used to be. [above_group_moderation] If you'd like to moderate an unmoderated group, please send us a link to the group and a description about why you'd like to be the moderator. If you need to report abusive posts in a group, please send a link to the abusive post so that we can review. [above_local_discussion] [above_post_sorting_issues] Posts in Local Discussion pages are sorted by a combination of both 'time of last reply' & 'distance' (how far away the location in the post is from the location of the Local Discussion page you are viewing). Sometimes this can lead to confusing sorting possibilities! [above_feature_request] Want to make Couchsurfing better? The best thing you can do is share your feedback with us directly. [above_feedback] Want to make Couchsurfing better? The best thing you can do is share your feedback with us directly. It goes directly to our product team and feeds into how we build and improve the platform. We read it. It matters. [above_reporting_a_bug] Please provide some information about the error you are experiencing. Helpful information can include: -URLs / Links to the pages where you are experiencing issues -Error messages that you see -The Browser and Browser Versions or the version of the Couchsurfing App used -The steps you take to reproduce this error -Screen shots of the issue, page, and/or error messages. [above_problems_logging_in] Please provide the email address associated with your account and we'd be happy to look into the issue. [above_editing_or_deleting_a_reference_i_wrote] The reference system that no longer allows members to edit/delete references they have written. We are unable to move references from one "type" of reference to another (i.e. Personal to Surf/Host). In very rare cases, we can help members update the content of the reference they have left if the reference contains private information or if a mistake was made in the process of leaving the reference. Please submit a request to edit/remove your reference with the following information: - Link/URL to your Couchsurfing profile - Link/URL to the Couchsurfing profile of the other member - Reason for requesting edit or removal of reference (Please be sure to review the Reference Guidelines) If we agree that the reference needs to be updated or removed because it is in violation of our Reference Guidelines, it will be updated upon review. [above_editing_or_deleting_a_reference_i_received] We're sorry if you received a reference that you do not agree with or one that was categorized incorrectly by the member that left it. We are only able to remove references if they violate the Reference Guidelines. Please review these before reporting the reference. We cannot edit reference content, update the "Type" of reference, or change the feedback selection made. If you believe you have received a reference that violates the guidelines, please submit a request with these details: - Link/URL to your Couchsurfing profile - Link/URL to the Couchsurfing profile of the other member - Reason for requesting edit or removal of reference (Please be sure to review the Reference Guidelines) If we agree that the reference needs to be updated or removed because it is in violation of our Reference Guidelines, it will be updated upon review. If we are unable to remove a reference you are disputing, you can always leave a public response to the reference you have received. Learn how to do so in this article. [above_i_can_t_see_a_reference_that_i_wrote] There are a few possible reasons why a reference you submitted reference isn't appearing: 1) The site is waiting for the other member to submit their reference 2) You left a 'response' to their reference on your profile instead of a reference for this member on their profile. 3) You submitted private feedback for this member, but never completed a public reference 4) The reference violated the Reference Guidelines If you wrote a "Surf" or "Host" reference and they haven't written you a reference yet (or they wrote you a "Personal" reference instead), your reference will not be published until they leave you a corresponding "Surf" or "Host" reference (they can do so from their dashboard). Your reference will be published automatically after the 14 day window if the corresponding "Surf" or "Host" reference isn't written. [above_i_can_t_see_a_reference_that_i_received] There are three possible reasons why you can't see a reference on your profile: 1) The site is waiting for the other member to submit their reference 2) The other member left a 'response' to your reference on their profile instead of a reference for you on your profile. 3) The reference violated the Reference Guidelines If they wrote a "Surf" or "Host" reference and you haven't written them a reference for them yet (or wrote them a "Personal" reference), their reference will not be published until you leave them a corresponding "Surf" or "Host" reference (you can do so from your dashboard as long as it is still within 14 days of the confirmed stay with this member). Their reference will be published automatically after 14 days if the corresponding "Surf" or "Host" reference isn't written. [above_how_to_leave_a_reference] For help on how to leave both Surf/Host references or Personal references for other members, please contact our support team. If you still have a question after reviewing this article, we'll be happy to help. [above_my_14_day_window_expired] Members have a 14 day window after the last date of a confirmed trip to leave a Surf/Host reference for the other member. If the 14 day time limit has expired, or if you do not have a recent confirmed request with the other member, you cannot leave them or Guest or Host reference. That being said, members can always leave "Personal" references for other members by visiting the other member's profile. [above_refund_request] Refunds are not available for any Couchsurfing memberships or Verification purchases made after 05/14/2020. For refunds on Verification purchases made before that date, please contact our support team. [above_payment_subscription] Your Couchsurfing membership is a way to financially support the Couchsurfing community and Couchsurfing's global mission. You can choose between a monthly membership or an annual membership, and upgrade your account with Verificaiton. You can manage your plans in the payments section of your Account Settings. [above_payment_errors] If you see "There was an error processing your payment," your card may have been declined when you attempted to pay for Verification. Declines can happen for a variety of reasons. Banks generally do not tell us why a payment was declined, so if all of the card information seems correct, it is best to contact your bank, inquire for more information, and ask for future charges to be accepted. Some members report that changing the currency to USD on the Verification page sometimes helps. If you live in an embargoed country, please let us know and we can see what we can do to help. [above_what_are_contributions] Your Couchsurfing membership is a good way to financially support the Couchsurfing community and Couchsurfing's global mission. You can choose between making monthly or annual membership. We are asking for memberships from hosts and guests alike so that others may safely experience the joy of travel and Couchsurfing's unique, global community. You will be able to travel the world by surfing with hosts, rediscover your city via local events/hangouts and share your home/city by becoming a host. You can upgrade your profile and become a Verified member which will unlock features like Mobile Phone Verification, Address Verification and Government ID Verification. This will increase your profile's trust level which can make your interactions on our platform more meaningful and rewarding. [above_is_it_optional_or_required] We are asking for memberships from hosts and guests alike so that others may safely experience the joy of travel and Couchsurfing's unique, global community. You will be able to travel the world by surfing with hosts, rediscover your city via local events/hangouts and share your home/city by becoming a host. [above_how_much_does_it_cost] Couchsurfing is asking all members to make memberships either monthly or annually. To find the price in your local currency, please click on the Sign-Up button, enter your details and you will see the options available based on your location. [above_what_is_verification] Let us know if you have any specific questions about Verification and we'll be happy to help. [above_is_verification_optional_or_required] Verification is an optional program and not required to use Couchsurfing. [above_how_much_does_verification_cost] You can see how much Verification costs on the Verification page in your Account Settings. If you signed up for Verification, you can manage your membership from the "Account & Settings" page. [above_postcard_code_not_working] Sorry if you are having problems with your postcard verification code! So that we can manually verify your location, please let us know: The exact address we sent the postcard to on your postcard The verification code on your postcard [above_postcard_never_arrived] Once your verification postcard is sent to your location, it will take 4-6 weeks for it to arrive to your address. You can check when we sent you the postcard in your Account & Settings page. If it's been more than 6 weeks after the 'Postcard sent' date and you still haven't received the postcard it may have been lost on the way. If that is the case, in order to request a new postcard, please go to your Account & Settings page and click "Edit/Verify your location". Then, enter your location, keeping the "Send me a code with a postcard to verify my address" box checked. Clicking "Save Address" will trigger a new postcard to be sent to that location. [above_error_when_requesting_postcard] Sorry if you've been having trouble requesting a postcard! For locations to work on the Couchsurfing site and to be Verified, they need to be found in Google's location database and our postcard provider's database. Unfortunately, not all locations can be found in these databases. First, be sure to follow the standard steps for updating your location in Account & Settings (this solves most location updating issues). If those steps didn't help, please send us a link to a Google maps page showing your exact location so that we can look into this for you [above_how_to_request_postcard] To request a postcard, click the "Verify your address" link in the Verifications section of your profile page. Please note that your verified location will need to be the location you have set for your profile. When you receive the postcard (it should arrive 4-6 weeks after you request it), you can enter the code on the postcard to have your location verified. Updating your location while you have a pending postcard will void the code on that postcard. Also, updating your location while having a Verified location will remove your Location Verification, but you can request a new postcard to your new location any time you move to verify that location. [above_how_to_request_sms_code] To Verify your phone number, go to your profile and click the "Verify your phone" in the Verifications section. You will then be prompted to enter your phone number (don't forget to select the appropriate country code!) and we'll send a SMS message with a code momentarily. Please keep the code 'pop up' box open until you receive the text message. You should receive the SMS message within a minute of you requesting one (in rare cases it can take up to 3 minutes). [above_did_not_receive_sms_code] Please let us know the phone number you are attempting to verify and the format you are using when entering your phone number. We'll be happy to look into it for you! [above_report_incorrect_translation] Whoops! Sorry if we posted an incorrect translation! The best way to report incorrect translations on the site is by using the contact form below. On the form, you can also state if you would like to help Couchsurfing with translations in the future. We'll do our best to correct the translation as soon as possible! Changing the language that the site is translated in: In order to change the language that this site is translated in, you can find change language button in the bottom right corner of every Couchsurfing page. It's a small drop-down menu. One click on it opens a list of available languages. [above_i_want_to_become_an_ambassador] If you would like to submit a nomination for review, please feel free to do so via the form below or write in a request for our Community Team to review. We'll reach out to members personally should we wish to invite them into the program. [above_i_do_not_want_to_be_an_ambassador] Please send us a link to your profile and we will remove your Ambassador flag as soon as possible. [above_questions_about_ambassadors] If you have any other questions about being an Ambassador or the Ambassador program, please let us know! You can learn more about Ambassadors by reaching out to our Community Team. [above_bug] Found a bug? Let's fix it. Describe what happened and what you expected to happen. Screenshots or screen recordings help a lot. Our support team will follow up soon. Need a quick answer? Check the (text="Help Center", url="https://support.couchsurfing.org") first. [above_missing_data] Something missing or look wrong on your profile? 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